Frequently Asked Questions & Terms and Conditions
What does my gift voucher include?
Click here to see what the enhance studios experience includes
How do I find Enhance Photography Studios?
What do you mean by FULL family shoot?
The most important aspect of our studio is that it is a FAMILY studio. That means ALL family members (parents and children), MUST attend the session. Both parents (if applicable) must attend the design appointment for any offers or gift vouchers to be valid.
If you have a partner who just simply does not want to be there, then your family gift voucher is void and you will need to purchase a kids/solo gift voucher instead.
How long does it take to receive my artwork?
What's included in the cake smash?
We supply the cake and decorations to suit your theme but please bring some of your own items too. The details will be discussed with your photographer – so let’s see what we can create!
Do you sell digital files?
Example:
1 – If you order a collection of 6 canvases on the wall and an album of 12 images, its $500 for all the high res jpegs of what you have ordered.
2 – If you only want digital files and buy 2 extra matted prints its $500 for digital files.
So the images you order to print are the digital files you are able to purchase. These are saved as high resolution and sized at the print size you ordered (ie. 14×14″)
What do we wear?
For example: Our family home is very beachy, casual and open, with pastel blues, purples and pinks. So clothing for our shoot was casual with similar colours. But if we wore red, orange or green it would look horrible!
Watch the video below to give you more of an idea.
What do we bring?
Watch the video below to give you more of an idea.
What about hair and make up?
How many people can I bring to my session?
What are the terms and conditions with my gift voucher?
How much does it cost?
What are the payment options?
1 – Pay in full
2 – 50/50 Payment. 50% at the design appointment and 50% at the time of collection approximately 4-6 weeks later.
3 – Take advantage with 0% Interest* – PayRight to spread the cost over 6 or 12 months. – form more information CLICK HERE
Payment options include Visa, MasterCard and Eftpos.
* 0% is available with orders over $2000
How long do you keep images on file? Can we re-order later?
If you want us to hold you images longer because your moving, renovating, going overseas etc we can hold it for you at a fee.
However the safest place for your images is in your own home, in print, on your walls, where you and your family and your children can love and enjoy them for years and years to come.
I have a Charity, School or Club that I am involved with and I would like help with an event or donation.
“Thank you for your generous support of PAF though our fundraising efforts. Your assistance helps us help needy mums and their families” – Sue Hyde Treasurer -Pregnancy Assistance Frankston
To see if your event or charity qualifies please click here.